FUTURE: PropTech, the world's leading event focussed on emerging property technology solutions, together with business growth brand Yomdel, the UK's leading provider of 24/7 managed live chat, have announced a strategic partnership aimed at bridging the digital and real worlds.
The boom in property technology has seen a rapid growth in new proptech solutions aimed at improving established business models and processes, while empowering the consumer in ways that were never previously possible. However, human interaction online is playing an increasingly important role in digital conversions.
The 4th annual FUTURE: Proptech conference takes place on 2nd May 2018 in London, where a record 1,200 delegates will gather under the theme of “Digital Transformation throughout the Property Lifecycle” to discuss the latest innovations and developments. Those attending include residential and commercial estate agents, brokers, technology venture capitalists, institutional investors and representatives from the media.
“We have been supporting this fantastic event since 2016, and the growth has been phenomenal,” said Yomdel Founder & CEO Andy Soloman. “The growth reflects the fundamental shifts in both technology and consumer behaviour and businesses now need to embrace emerging opportunities.”
“Our partnership with FUTURE: PropTech emphasises the importance of bridging the real and digital worlds through delivering an exceptional digital customer experience,” he added. “This is how you maximise your conversion online.”
Yomdel positions itself as a business growth partner to its clients and provides award-winning 24/7 managed live chat to around 2,000 UK estate agents and numerous other businesses. Through understanding consumer journeys and offering real-person 24/7 support across digital assets, Yomdel helps clients boost conversions by an average 52.3% while also delivering exceptional levels of customer satisfaction.
Gary Chimwa, Founder & CEO of FUTURE: PropTech, said he was delighted to be working with Yomdel and besides being a sponsor, the Yomdel service had contributed to the event's incredible growth.
“Yomdel has been live on our website as we plan this year's event, and they have generated significant additional leads and opportunities which is helping this year to shape up as the best and largest event yet,” he said
“Technology is really important and offers great opportunities, but it is also important to recognise that many people still want personal service with a personal touch, and Yomdel is superb at nurturing and developing relationships and trust online,” Chimwa said.
“It is a fact that no matter how fantastic the technology is, adding human interaction to the mix really improves conversion rates,” he added.
Andy Soloman will also be speaking at the event, where he will explore changed consumer behaviour and how residential estate agents can transform and modernise their businesses in the Age of Distraction.
NOTES TO EDITORS:
FUTURE: Proptech in London was originally founded in 2015 and has become the leading European event for those seeking to explore technology and innovation in the real estate sector. Last year over 800 delegates were in attendance, this year we are expecting over 1200.
Yomdel is based in Billingshurst, West Sussex. It was the first company in the UK to offer intelligent 24/7 managed live chat operator services. The service is used by some 2,000 UK estate agents, including Fine & Country, Chestertons and Belvoir, as well as many businesses in other sectors spanning finance, automotive, construction, events and many more. Yomdel services can be used on any website for online sales, lead generation or customer service and support.
Gary Chimwa, Founder of FUTURE: Proptech is available on +44 (0)203 823 6996 or