Please read these terms and conditions of sale carefully. By placing an order for the products and services that we offer, you will be bound by these terms of sale. These terms apply to any conference, event, product, service or activity organised by Metropolitan Events Live Ltd trading as FUTURE: PropTech, whether in partnership with third parties or solely. We recommend that you print a copy of these Terms and Conditions for future reference.

These Terms and Conditions, together with any terms and conditions stated on the Booking Form (together, the “Ticket Terms and Conditions”) govern the agreement between Metropolitan Events Live Ltd trading as FUTURE: PropTech, a company registered in England and Wales under company number 09234637, and with its registered office at 86-90 Paul Street, London, EC2A 4NE and VAT number [GB 229 2194 06], and the delegate named on the Booking Form (“you” and/or “your”) (together, the “Parties”) in connection with your purchase of a ticket for, and attendance at, the event specified in the Booking Form (the “Event”).

Any queries regarding the Event or the Ticket Terms and Conditions, including any special access requirements, should be sent to prior to you submitting a Booking Form.

Booking and Payment

To purchase a ticket for FUTURE: PropTech, you must submit the relevant booking form via our website in accordance with the instructions set out therein (“Booking Form”). You are responsible for the accuracy of your Booking Form, including in particular in respect of your contact details (which we will use to contact you from time to time and in accordance with these Terms and Conditions).
Completing the ticket purchase for the Event signifies your acceptance of these Ticket Terms and Conditions.

VAT, where applicable is not included in prices and will be payable in addition to the stated price. Payments must be made upon the submission of your order and received in full prior to the event date.

We only accept payment online via the booking form or via invoice. Any other forms of payment such ( but not limited to)as bank cheques, e-cheques, credit notes etc will not be accepted.

We reserve the right to refuse admission if payment is not received in full prior to the event date.

Payment by Invoice

Any requests to pay by invoice should be sent via email to Please note that tickets ordered via invoice will only be valid once the full payment has been made into our bank account. All payments must be made via BACS as requested in the invoice which you will be sent.

From 14 working days before any event, it will no longer be possible to make payment by invoice and we will be accepting payment online by credit or debit card only. On the day of the Event you will be able to pay by credit or debit card onsite at the advertised “onsite price”.
All invoices are subject to the Refund Policy stated below.

Discounted Tickets

Any of our advertised early bird, group tickets, startup rates, public authorities, or other forms of discounts will only be valid before the stated deadline dates. These discounts will not be applied retrospectively after the deadline date. We also reserve the right to modify, cancel, extend or withdraw any discounted offers at our discretion.

Refund Policy

Name Changes / Substitution: Provided that payment has been received in full, you are allowed to notify of any name change or substitution. Name changes will be accepted up to 14 days before the event. All requests must be sent via email to with full details of the new name, job titles and emails to replace the older one. After this any name change requests will be considered as a cancellation ( see terms below).
Attendee Cancellation : A full refund is offered up to 14 working days before the event. All requests must be sent via email to info@propertytech.cowith full details of the names, job titles and emails of the attendee’s similar to the one’s made in the original order form. No refund will be offered within 14 working days of the event as we will have already incurred all our planning & administration costs. No refunds or credits will be given for non-attendance at the Event.

Safety and Security

We comply with all health and safety requirements set out by UK Law. Whilst a reasonable level of security is provided by us the event organisers, you are responsible for ensuring your own safety and security whilst attending the Event. We shall not be liable for any loss or damage suffered by you.

Filming And Photography

We may, at our discretion, choose to photograph, film, broadcast or record the Event. By attending any of our events, you grant us an irrevocable licence to use and sub-license the use of your name, voice, likeness, image and any contribution made by you at or to the Event in any and all media (whether now known or hereinafter invented) throughout the world and in perpetuity.
You must notify us at least 48 hours prior to the Event if you do not consent to the use of your name, voice, likeness, image and/or contribution. All such notices must be sent to

On the basis that other Event attendees may not consent to the use of their name, voice, likeness, image and/or contribution, we are unable to permit you to photograph, film, broadcast or record the Event without our express prior approval.

Name Badges

Badges must be worn at all times during the Event. Badges are valid for the registered delegate only. Any misuse will result in delegates being denied access to the Event.

Amendments To The Event

We may, at our sole discretion and without liability to you, make changes to the Event timings, schedule and/or location (provided that any change in location shall be within a reasonable distance of the location previously advertised). We will provide ample time and send you notification of any such changes via your registered email.
Cancellation or postponement of the Event for reasons outside or our control In the event that it is necessary to cancel or postpone the Event as a result of any reason

outside of our control (as decided by us in our sole discretion): We will endeavour to arrange a replacement Event and, in such circumstances, your booking and the Ticket Terms and Conditions shall apply to such replacement Event; or in the event that a replacement Event is: (a) not confirmed within 90 days of the date of cancellation; (b) scheduled to take place on a date which is not convenient to you; or (c) scheduled to take place in a location which is not within a reasonable distance of the location of the cancelled or postponed Event, we will refund you the amount of the Fee. You acknowledge that such refund shall constitute your sole remedy, and our only liability to you, in such circumstances.


Nothing in the Ticket Terms and Conditions shall exclude or restrict our liability to you for death or personal injury resulting from our negligence, the negligence of our employees in the course of their employment, or any other liability which cannot be excluded by law.
Under no circumstances shall we be liable to you for any indirect or consequential costs or losses suffered by you, whether in contract, tort or otherwise. Indirect costs and losses shall include (but not be limited to) any loss of anticipated profits, savings, business or opportunity and loss of publicity.

The views expressed by any speakers at the Event are their own. We shall not be liable for the views, acts or omissions or any such speaker or any other attendee at the Event. Any information given or distributed as part of the Event shall not constitute advice and should not be relied upon.

Our maximum aggregate liability in contract, tort, or otherwise (including any liability for any negligent act or omission) howsoever arising out of or in connection with the performance of our obligations under the Ticket Terms and Conditions shall be limited to a sum equal to the amount of the Fee.

You shall indemnify us and keep us indemnified from and against all claims, damage, losses, costs (including, without limitation, all reasonable legal costs), expenses, demands or liabilities arising out of or in connection with any breach by you of the Ticket Terms and Conditions.

You and the organisation specified on the Booking Form (if any) shall be jointly and severally liable for performance of your obligations in accordance with the Ticket Terms and Conditions, and you hereby warrant and represent that you have all necessary authority, consents and approvals to bind such organisation (if any) to the extent set out in this Terms & Conditions.

Use Of Information

We may share the information provided by you to us, including via your Booking Form, with our employees, officers, representatives and/or sub-contractors in connection with the administration of the Event and to ensure your notified requirements (if any) are met. All such information shall be retained for 18 months from the date of the Event.

In addition, your job title and organisation will be included on a delegate list, which will be available to all attendees at the Event; and your information will be shared with Event sponsors/partners if a) you attend a session given by a sponsor /partner and/or b) your badge is scanned by a sponsor. This will enable them to follow up with presentations or relevant information on products or services which they believe may be of interest to you.


Entire agreement The Ticket Terms and Conditions constitute the entire agreement between the Parties and supersede and extinguish all previous agreements, promises, assurances, warranties, representations and understandings between the Parties, whether written or oral, relating to its subject matter.

Both Parties agree that they shall not have any remedy in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in the Ticket Terms and Conditions, and further that they shall have no claim for innocent or negligent misrepresentation based on any statement in the Ticket Terms and Conditions.


We may transfer our rights and obligations under the Ticket Terms and Conditions to another organisation, provided that this will not affect your rights or our obligations to you. You may not transfer, assign, sub-licence, sub-contract, divest or otherwise deal with your rights or obligations under the Ticket Terms and Conditions without our prior written consent.

Applicable Law And Jurisdiction

These Terms and Conditions, their subject matter and their formation, are governed by U.K law.
The courts of England and Wales shall have exclusive jurisdiction to settle any disputes arising in connection with these Terms and Conditions (including any non-contractual terms). However, if you are a consumer and are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

We reserve the right to refuse you entry to the Event, or subsequently remove you from the Event, where you fail to comply with the Ticket Terms and Conditions.